The terms that apply to workshop bookings, online purchases and paid mechanic advice from Bob's Mechanical Repairs.
Workshop services and pricing
All work is carried out with reasonable care and skill in line with the Consumer Rights Act 2015, and we always give a quote before starting. Prices shown on the website are starting prices that vary with make, model and condition; the final price is confirmed before any work begins.
Liability
We are fully insured for work carried out on our premises. We are not liable for pre-existing faults that were not disclosed at the time of booking.
Digital content purchases
Bob's Visual Diagnostic Cheat Sheets — Volume 1 is a one-off £5.99 digital purchase of 20 illustrated sheets plus a PDF of the set. Access is given straight after confirmed payment and by a private link emailed to you.
Before paying you agree to immediate access and acknowledge that the 14-day cancellation right ends once access begins. Your statutory rights remain where digital content is faulty, not as described or not fit for purpose. The sheets are general diagnostic aids, not vehicle-specific manufacturer data — always check values and procedures for the exact vehicle.
Paid online advice and radio codes
Ask a Mechanic questions are answered personally by Bob in writing for £14.99, with your money back if he cannot help. Radio code orders are £19.99; some makes are calculated automatically and others are looked up by hand, and if a code cannot be supplied for your stereo the payment is refunded. Online advice is based on the information you give and is not a substitute for a hands-on inspection, so always have safety-critical faults checked in person before driving.
Bookings and contact
Workshop bookings can be made online or by calling 01350 727 276. If you need to change or cancel, please let us know as early as possible so the slot can go to another customer. Questions about these terms can be sent to [email protected].
AI-assisted content
Some articles and guides on this site are created or assisted by AI. They are general guidance only and may contain errors or go out of date; see our content disclaimer for the limits and how to report a problem.