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Working with other independent garages
No single workshop covers everything. Partnerships between independents mean the customer still gets sorted when a job needs equipment, space or a specialism you do not have — and the work comes back the other way when the situation reverses.
The arrangements that last are simple: clear pricing between the two workshops, honest turnaround times, and nobody poaching the other's customer afterwards.
What we partner on
Diagnostics and ECU remapping are the usual ones. A garage without the tooling can send the car in, get the work done properly and hand it back with the diagnosis written up, rather than sending its customer off to a chain.
Overflow MOT and servicing work is the other common arrangement, particularly when a workshop is short-handed or waiting on a bay.
How to set one up
Get in touch with what you do, where you are and what you would want covered. We will be straight about whether it makes sense — distance matters, and a partnership that has the customer driving an hour each way rarely holds.
There are no fees or contracts involved. It is trade-to-trade work at agreed rates.
What the referring garage keeps control of
The customer stays yours. The car comes in for the specific job, the findings go back to you in writing, and any further work is quoted through you rather than sold over your head. That is the part most workshops want nailed down before they send a car anywhere, and it is the part that decides whether a partnership survives its first month.
Pricing is agreed trade-to-trade up front so you know your margin before you book the car in. No surprise add-ons appear on the invoice, and if the job turns out bigger than the booking, the phone rings before anything else happens.
Where we are and who it suits
The workshop is in Birnam, Dunkeld, Perthshire, a couple of minutes off the A9. That makes it practical for garages across Perth, Pitlochry, Blairgowrie, Aberfeldy and the surrounding villages, and workable for Dundee and Stirling workshops when the job justifies the run.
Bob has 32 years on the tools, so a car arriving with a difficult intermittent fault is not a problem — it is the sort of work that gets referred in the first place. Diagnostics are charged as diagnostic time, with the findings written up properly rather than handed back as a code printout.
Frequently asked questions
Is there a fee to partner?
No. It is a straightforward trade arrangement at agreed rates between workshops.
What work is usually referred?
Diagnostics, ECU remapping and overflow MOT or service work.
Will you keep my customer?
No. A referred customer goes back to the garage that sent them — that is the whole basis of it working.