Unlimited written answers from a mechanic with 32 years on the tools, priority replies, a yearly maintenance plan for your car and part-number checks before you buy. Cancel any time.
What members get
- Unlimited written questions — no per-question fee, no fair-use trickery.
- Priority replies, usually within the hour during workshop hours.
- An annual maintenance plan for your car: what needs doing, when, and roughly what it should cost.
- Part-number checks before you order, so you do not buy the wrong sensor twice.
- A second opinion on any garage quote you are unsure about.
- Cancel whenever you like — no contract, no notice period.
Why £19.99 pays for itself
One diagnostic hour at a main dealer is £80 to £200. One wrong part ordered off a marketplace listing is £50 to £90 you will not get back once it has been fitted and taken off again. One unnecessary job on a quote — a coolant flush you did not need, a set of pads that had half their life left — is £30 to £80. Members typically stop one of those in the first month, and the subscription has paid for the year.
The honest version: if you drive one car, keep it three years and never have a problem, you do not need this. If you run an older car, a family fleet, a van for work or a camper conversion, you will use it constantly.
What lands in your inbox every month
A short seasonal checklist — what actually fails at that time of year and what to look at before it does. Winter is batteries, glow plugs and coolant strength; spring is brakes and suspension after the salt; summer is cooling systems and tyres before long trips. Plus any recall or common-fault news relevant to the cars members own.
How it works
Ask your question in writing, include the registration and a photo or a short video if it helps, and you get a straight answer back — what is likely wrong, what to check first, what it should cost, and whether it is safe to keep driving. No call centre, no script, no upsell to a service you did not ask about. If the answer is that you need a garage with the car on a ramp, that is what you will be told.
Club questions answered
Is there really no limit on questions? No limit. Members with an ongoing fault often go back and forth a dozen times on one job.
Can I ask about any make? Yes — petrol, diesel, hybrid and EV, cars, vans and campers. If a question needs manufacturer-specific data we do not hold, you will be told that rather than fobbed off.
Is this a substitute for a garage? No, and it is not sold as one. It is the person you ring before you book, and the person you ring after you get the quote.
How do I cancel? One click, any time. No notice period and no cancellation fee.
Can I use it for a car I am thinking of buying? That is one of the most popular uses. Send the advert, the MOT history and the reg, and you will get an honest read on whether it is worth viewing.